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Author Topic: Could not load occupant animation file  (Read 81 times)

maguanno

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Could not load occupant animation file
« on: September 10, 2019, 04:56:11 pm »

Hi,

I'm having trouble opening a results file from a pathfinder simulation. I get an error message that states:

"Could not load results: Could not load occupant animation file: <file name>
Reason: Could not open file."

I tried uninstalling and reinstalling the software, and setting the rendering preferences to maximum compatibility and rerunning, but still got the same message. Help!
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Bryan Klein

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Re: Could not load occupant animation file
« Reply #1 on: September 30, 2019, 06:31:19 pm »

I have not had this error reported to support before. 
Can you please zip up the pathfinder file and all of the output files for your simulation and send the zip file to support@thunderheadeng.com for further troubleshooting?
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