Thunderhead Engineering Forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Forum moved to https://forum.thunderheadeng.com

Author Topic: Background image turning into black image for tif or jpg file  (Read 1068 times)

nv

  • New Member
  • *
  • Posts: 1
    • View Profile
Background image turning into black image for tif or jpg file
« on: September 21, 2017, 07:45:56 am »

Hi,

I have been trying to import tif and jpg file into pyrosim for floors but they are turning and appearing as black image. Files are below 3 MB.
Kindly help.  :'(

Thanks,
NV
Logged

Bryan Klein

  • Thunderhead
  • *****
  • Posts: 98
    • View Profile
    • Thunderhead Eng. Site
Re: Background image turning into black image for tif or jpg file
« Reply #1 on: September 21, 2017, 09:30:53 am »

Could you please send one of the image files to support@thunderheadeng.com for us to test and troubleshoot?
Logged