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Author Topic: Black Background Image When Uploading JPEG File  (Read 1161 times)

TBuck

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Black Background Image When Uploading JPEG File
« on: September 20, 2017, 03:33:41 am »

I am currently trying to upload a JPEG file into Pathfinder as a background image, however it shows a completely black background rather than the image I'm trying to import. I presume this relates to the size of the file I'm trying to upload.

Does Pathfinder not recognise images over a certain size?

All thoughts/opinions welcomed.

Thanks,
T
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Bryan Klein

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Re: Black Background Image When Uploading JPEG File
« Reply #1 on: October 24, 2017, 09:57:05 pm »

Please email the image file that you are importing to support@thunderheadeng.com for review.
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