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Author Topic: problem with the "Layout floor horizontally" option  (Read 1798 times)

Georges

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problem with the "Layout floor horizontally" option
« on: September 16, 2016, 03:01:30 am »

Hi,
I am simulating evacuation in a 6 storeys building. Everything works well, except that when I want to display all  my floors horizontally, it only shows 2 out of the 6 floors, without showing floor labels. It shows all the floors and connections with option "Layout floor vertically" option.
I've build several 3 large storey buidling models, and never experienced this problem. I've played a bit with the "Edit floor" option, but without succes.
Have some of you experienced this problem? Could it come from the graphic card in my computer?

Thanks in advance  ;)
Georges
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Charlie Thornton

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Re: problem with the "Layout floor horizontally" option
« Reply #1 on: September 20, 2016, 08:15:41 am »

It's possible that your model is showing us a bug in the results software. Are you able to share your PTH file?
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Georges

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Re: problem with the "Layout floor horizontally" option
« Reply #2 on: September 20, 2016, 08:36:13 am »

Hi Charlie,
The PTH is to big to attach, more than 7000 KB. Can I send it to you by e-mail?
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Charlie Thornton

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Re: problem with the "Layout floor horizontally" option
« Reply #3 on: September 20, 2016, 09:35:18 am »

Sure. Send it to support@thunderheadeng.com and we'll get you taken care of.
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