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Author Topic: pyrosim crash on startup  (Read 2136 times)

Marcin

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pyrosim crash on startup
« on: May 20, 2016, 11:14:38 am »

Hi
since yesterday I have a problem starting pyrosim 2015 version 2015.4.1214 x64 or newer. it crashes on startup. Here is the log file. Any idea how to fix it? Pyrosim 2012 works fine.

all best
Martin
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Bryan Klein

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Re: pyrosim crash on startup
« Reply #1 on: May 20, 2016, 02:05:00 pm »

Hello Martin,

Can you try the most recent version of PyroSim and see if the problem persists?
http://www.thunderheadeng.com/pyrosim/download/

-Bryan
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Marcin

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Re: pyrosim crash on startup
« Reply #2 on: May 20, 2016, 03:18:40 pm »

It is the same result on the newest version. What I have already tried is re installing it. I also have a 2012 version installed and it works fine. The version 2015-2-0604 also works fine.

Should I uninstall all pyrosim and clear the registry and try again?

Maybe it has something to do with newer fds versions or java? it worked fine until yesterday.

as if something else is corrupting/crashing the program?

any suggestions are appreciated.

best
Martin
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Bryan Klein

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Re: pyrosim crash on startup
« Reply #3 on: May 20, 2016, 03:44:19 pm »

Hello,

Does the log file for the new version have the same content?

Another potential solution is to verify/update your graphics drivers.
http://www.thunderheadeng.com/2015/10/graphic-display-issues-2/

These are just some of the solutions that we need to cross off the list as we figure out the problem.  It shouldn't have anything to do with Java installed on your system, as PyroSim comes with its own version built in and does not rely on a system installation.

-Bryan
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Marcin

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Re: pyrosim crash on startup
« Reply #4 on: May 20, 2016, 11:08:24 pm »

I did not check whether it shows the same information, I will post it later today. Is there anything in the log that suggests what the problem is?

Are there any other steps that I can rule out on my own, step by step I will post each log after the step?

best
Martin
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Marcin

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Re: pyrosim crash on startup
« Reply #5 on: May 21, 2016, 10:26:37 am »

Here is the log from 2015 and 2016 I ran today.

I will go through the graphics you mentioned next.

Martin
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Marcin

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Re: pyrosim crash on startup
« Reply #6 on: May 21, 2016, 11:19:15 am »

OK I deleted both pyrosim 2012 and 2016, deleted everything from registry and reinstalled all it works fine now.

best
Martin
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