Thunderhead Engineering Forum

Public Forum => Pathfinder => Topic started by: fireenggiman on August 11, 2020, 11:27:53 pm

Title: Pathfinder files not opening
Post by: fireenggiman on August 11, 2020, 11:27:53 pm
Hello Team

I have been using Pathfinder for a while now. I recently updated the Pathfinder software to its latest version (i.e. 2020.3). Earlier, I was using its previous version (i.e. 2020.2) and I have created a few evacuation models using the 2020.2 version.
But after updating the software to its latest version 2020.3, I am not able top open any of the evacuation models that I created using its earlier version. And every time I try to open a file created using an earlier version, an error file appears at the folder containing the Pathfinder file. I have attached the error file with this message. It would be really great if anyone can help me in opening all the pathfinder models that were created using its earlier versions.

Thanks in advance.

Title: Re: Pathfinder files not opening
Post by: Bryan Klein on September 06, 2020, 12:57:30 am
Hello,

This looks like a memory error.  I would recommend that you send the Pathfinder file that you are trying to open to support@thunderheadeng.com so we can dig in a bit deeper and see if this is a bug or an issue with memory on your computer.